Kivalliq Chamber of Commerce

Privacy Policy

Last Updated: November 14, 2025

Introduction

This Privacy Policy describes how Kivalliq Chamber of Commerce ("we," "our," or "us") collects, uses, and protects your personal information when you use our event management platform (the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide to Us

We collect information that you provide directly to us when you:

  • Register for Events: Name, email address, phone number, organization affiliation, and any other information required for event registration
  • Purchase Tickets: Payment information (processed securely through Stripe), billing address, and transaction details
  • Create an Account: Name, email address, organization information, and password
  • Contact Us: Name, email address, and any other information you choose to provide
  • Submit Forms: Information submitted through contact forms, sponsorship requests, or other forms on our platform

Information Automatically Collected

When you use our Service, we automatically collect certain information:

  • Usage Data: Pages visited, time spent on pages, links clicked, and other interaction data
  • Device Information: IP address, browser type, device type, operating system, and screen resolution
  • Location Data: General location information based on your IP address
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service

Information from Third Parties

We may receive information about you from third-party services:

  • Payment Processors: Stripe provides us with payment transaction information
  • Email Services: Information about email delivery and engagement
  • Analytics Services: Aggregated usage statistics and analytics data

How We Use Your Information

We use the information we collect to:

  • Process Transactions: Process ticket purchases, registrations, and payments
  • Manage Events: Organize and manage event registrations, attendee lists, and event communications
  • Communicate with You: Send event confirmations, updates, reminders, and respond to your inquiries
  • Improve Our Service: Analyze usage patterns to improve our platform and user experience
  • Ensure Security: Detect, prevent, and address technical issues, fraud, and security threats
  • Comply with Legal Obligations: Meet legal requirements and respond to legal requests
  • Marketing: With your consent, send you promotional communications about events and services

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Payment Processing: Stripe processes payments securely. We do not store your full payment card details.
  • Email Services: Third-party email providers send transactional and promotional emails
  • Hosting and Infrastructure: Cloud hosting providers store and process data
  • Analytics: Analytics providers help us understand how our Service is used

Event Organizers

When you register for an event, we share your registration information with the event organizer to:

  • Manage event attendance
  • Send event-related communications
  • Process your registration

Legal Requirements

We may disclose your information if required by law or in response to:

  • Court orders, subpoenas, or legal processes
  • Government requests
  • Enforcement of our terms and conditions
  • Protection of our rights, property, or safety

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption: We use encryption (SSL/TLS) to protect data in transit
  • Secure Storage: Personal information is stored on secure servers with restricted access
  • Access Controls: Only authorized personnel have access to personal information
  • Regular Security Assessments: We conduct regular security audits and assessments
  • Payment Security: Payment information is processed securely through Stripe and is not stored on our servers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

You can request access to your personal information and receive a copy of the data we hold about you.

Correction

You can update or correct your personal information by:

  • Logging into your account and updating your profile
  • Contacting us directly

Deletion

You can request deletion of your personal information, subject to legal and contractual obligations.

Opt-Out

You can opt-out of:

  • Marketing emails by clicking the unsubscribe link in any marketing email
  • Cookies by adjusting your browser settings (though this may affect Service functionality)

Data Portability

You can request a copy of your data in a machine-readable format.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Essential Cookies: Required for the Service to function properly (authentication, security)
  • Analytics Cookies: Help us understand how visitors use our Service
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Service.

Third-Party Services

Our Service integrates with third-party services that have their own privacy policies:

Stripe

Payment processing is handled by Stripe. When you make a payment, Stripe collects and processes your payment information according to their Privacy Policy: https://stripe.com/privacy

Email Services

We use email service providers to send transactional and marketing emails. These providers may collect information about email delivery and engagement.

Analytics

We use analytics services to understand how our Service is used. These services may use cookies and collect aggregated usage data.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our Service to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it, except where we are required to retain it for legal purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending you an email notification (for material changes)
  • Displaying a notice on our Service (for significant changes)

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

Your Consent

By using our Service, you consent to our Privacy Policy and agree to its terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Kivalliq Chamber of Commerce

  • Email: exdir@kivalliqchamber.ca
  • Phone: +1 (867) 645-6950
  • Address: PO Box 819, Rankin Inlet, NU, Canada

For privacy-related inquiries, please use the subject line "Privacy Policy Inquiry" in your email.

Additional Information

Data Controller

The data controller for your personal information is:

  • INFLUXED Developments INC.

Data Protection Officer

If you have questions about data protection, you can contact our Data Protection Officer at: jordon@influxed.ca

Complaints

If you are not satisfied with how we handle your personal information, you have the right to lodge a complaint with your local data protection authority.